1. Attention Seeking Behaviour
- Tactical ignoring (balanced out with lots of proximity praise)
- Get up close - move into their space and run the lesson from this position for a while
- Remain very calm and avoid getting wound up and rewarding the behaviour with negative attention
- Agree non-verbal cues in advance with known trouble-makers
2. Swearing/verbal abuse
- Have rules and routines in place and remind them of the consequences for bad language
- Consistent approach - ALL incidents of bad language need to be followed up so as not to allow excuses for 'accidental' swearing.
- Tape record outbursts of foul language and explain that it can be played back to parents
- Take out a note pad and say "I'm now recording what you're saying
- Have a meeting with the pupil/s involved and ask them to suggest alternative ways of expressing/dealing with anger or alternative words to use when they are angry.
3. Noisy class (start of lessons)
- Allow some cooling off time of a few minutes after transitions and breaks to allow them to settle.
- Use the countdown technique with lots of proximity praise... "5; OK it's time to stop and look this way. Excellent, very quick on that table. 4; pens should be down, books and mouths should be closed, very good you two, you're listening to me. 3; still too much noise over here, that side of the room are perfect. 2; Just waiting for the last few people now, all conversations should be stopped, hands on the desk in front of you. Well done, you've got it. 1; thank you.
- Have a visual reminder of noise levels such as coloured cards/traffic lights. When green is up the noise level in the room is fine. Orange - warning, level is too high and needs to drop immediately. If it doesn't drop after an agreed time, red card goes up. Red. Stop the activity, take a minute off break and insist on silent working for 5 minutes.
- Take control at the door - don't let them in the room until they're quiet
4. Confrontation
- Adopt non-threatening body language (body to side, open arms).
- Avoid threatening hand gestures (pointing), facial expressions and verbal language (shouting, accusing).
- Diffuse and de-escalate - use humour, change subject.
- Calmly offer support... ("How can I help?" "I'm listening.")
5. Disruption
- Remove the audience factor, try and talk to them quietly on a 1:1 basis where possible and remind them of past successes and capabilities - try to find something positive to say first.
- Give them a responsibility
- Language of Choice
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- "Do you want to move closer to the board or remain where you are?"
- "Do you need me to help you or can you get on with things on your own?"
- "What are you supposed to be doing? What happens if you don't do it? Is that what you want? What are you going to choose?"
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- Calmly warn them of consequences and follow up using the '3 requests'...
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- "Jordan sit back down on your chair and finish the work please"
- "Jordan, I'm asking you for the second time to sit down and get on with your work."
- "Jordan this is the third and final time I'm going to ask you."
- "Jordan you've chosen to ignore me. Go to Time Out."
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6. Ignoring you
- Give very clear instructions so there is no room for confusion or argument.
- Try using humor to change their state from being angry or sullen
- Refuse to get drawn into confrontation - "I've told you what you need to do and you know what happens if you don't. It's your choice, I'll be available after school if you want to discuss it then."
- On a 1:1 basis with a pupil you normally get on well with try to find what is bothering them by calmly repeating statements such as "Tell me what's wrong so I can help you." "You talk, I'll listen." "tell me what's bothering you, I'll listen."
7. Lack of Equipment
- Offer to loan them some of your equipment in return for 'collateral' such as a shoe.
- Give a brief period of time at the start of the lesson for pupils to borrow items from other members of the class
- Reward those who bring required equipment
- Focus on teaching right action and correcting behaviour of persistent offenders: Offer them support in the way of special reminders and inform parents that this key issue is causing concern; get them to follow up at home and issue reminders at home.
8. Lack of motivation
- Set short term mini-targets. "By the end of the lesson you need to get down to here in your text book." "In the next ten minutes you need to complete numbers 1-4. I'll be back to check in ten minutes."
- Make lesson activities more active
- Include fun starters, video clips, educational games, energizers, magic tricks and brain teasers in your lessons from time to time to break up monotony.
- Use loads and loads of effective praise and encouragement.
9. Late
- Have clear rules on punctuality and consistently apply them
- Always follow up lateness and ensure pupil makes up missed work
- Have a reward system which acknowledges those who come on time
- Keep records. Get pupil to fill in a form giving reason for late arrival and the time they arrived. Send copies home with notification of consequences if it continues.
10. Off-Task (low level disruption)
- Use pre-agreed non-verbal signals
- Get close up - sit or stand close to them and say nothing, carry on with the lesson
- Use proximity and personal praise - Look for opportunities to catch them being good.
- Look for opportunities to offer help... Offer choices, adjust the work, adjust seating
11. Defiance
- Offer support - often pupils are defiant because they are afraid of failure - adjust the work, offer help, ask them what's bothering them.
- Remind them of past successes and capabilities
- Remind them that you are there to help them and ask them for help in how to bring that about. "I need your advice. I want to help you - what is going to make this easier for you?"
- Go through stepped sanctions as per school behaviour policy e.g.
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- Give them a warning (verbal/name on board etc.) and remind them of consequences
- Move them to an isolated seat
- Take time off them at break/after school
- Notify them of a letter/phone call home
- "park' them in another class
- Send them to senior staff
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12. Shouting out
- Ignore those who shout out and reward/praise those that don't
- Play class team games/quizzes where answers will only be accepted by those who put their hands up. Penalize team-members who shout out by taking a point off the team.
- Have a clear policy on how questions are to be answered in class
- Keep those who shout in at break and explain that shouting won't be tolerated
13. Flatulence
- Ignore it. By reacting you give them exactly what they were trying to elicit.
- Explain that if they do it again they will have to stay in at break for a lesson on healthy diet and the effect certain foods have on digestion.
- Show great concern for their health and tell them it might be a good idea if you were to talk to their parents about it immediately by telephone if they are having trouble controlling it.
- Follow normal procedure for disruptive behaviour but be careful not to appear confrontational or you will get the classic response "That's not fair, I can't help it."
14. Failing to follow instructions
- Explain very clearly the consequence of not following instructions. Tell them you expect immediate compliance and then give them a few moments to save face by walking away.
- Record the details of the incident and follow up with senior staff.
- Warn them that you will be contacting parents. (Make sure you do so if the defiance continues).
- Have the pupil removed from the classroom
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