Dialogue Building

Idea from OneStopEnglish

• Establish the situation, using drawings of (usually two) stick figures on the board. Ask questions to elicit the situation based on visual clues in the picture. E.g. “Where are they? Who are they? Do they know each other? etc”. For example, a picture of someone standing behind a desk, with a key rack behind them, addressing someone on the other side of the desk who has a large suitcase, is all you need to establish a “hotel reception” situation. Speech bubbles complete the scenario.
• Having established a context and a purpose for the exchange, e.g. “the man wants a room for the night”, start to elicit, line-by-line, the conversation. Depending on the level of the students, as well as the predictability of the dialogue, you can pre-script this in advance, so that you have a clear idea of the dialogue you want to build. Or you can simply construct it as you go along, on the basis of what the students come up with. A hotel reception dialogue is one which – in most cultural contexts – follows a fairly predetermined script, and therefore should not require a lot of “scripting” on the part of the teacher. A dialogue between two friends meeting by chance in the street, on the other hand, may require some pre-scripting, since there are so many possible conversational outcomes, once the initial greetings have been dealt with. I find it best to have some rough idea of how I want the dialogue to go, but, in general, I am prepared to adapt the script according to what the students themselves suggest.
• So, start by eliciting the first line of the dialogue. In the hotel reception scenario, it might be the receptionist saying “Good morning. Can I help you?” Drill this a few times, both chorally and individually, correcting where necessary, and insisting on natural-sounding rhythm and intonation. It helps if students are familiar with the question “Where’s the stress?” (In this case, it’s on the word help). By the way, it is important – for drilling purposes – that the “lines” of the dialogue are short – not more than about eight to ten words. Anything longer may need to be segmented – preferably into tone groups.
• Elicit the second line of the dialogue. This is where you may need to give some kind of clue, such as reminding the class of the hotel guest’s needs, if these have already been established in Stage 1. A likely line might be “Yes, I’d like a room for the night.” Again, drill this and “tidy it up”.
• Now, put the two lines together. (This is why the technique is called “dialogue building”). Take the role of the receptionist yourself, select a student to take the role of the guest, and together perform the first two lines of the dialogue. Do this with one or two more students, then reverse the direction of the exchange, delegating a student to be the receptionist while you take the guest’s role. Now it’s time to hand it over to the students: while the rest of the class listen, two students (preferably sitting on opposite sides of the classroom, in order to ensure audibility to all) enact the two-line exchange. This is called open pairs. Then two more, and so on. When you think the class is ready, ask them all to practise the exchange with their neighbour (this is called closed pairs). Monitor and correct. The complete sequence can be represented like this:

1. Teacher – student.
2. Student – teacher.
3. Student – student (open)
4. Student – student (closed)

• An alternative to stage 3 is to divide the class into two halves, and each half choruses its part of the exchange: this works best with young learners.
• Of course, the whole process need not be so elaborate, especially if only two lines are in play. But, as the dialogue grows, this basic format will ensure that even quite lengthy exchanges are memorized and practised successfully.
• Continue building the dialogue, line by line. The hotel reception dialogue might continue like this, for example:

• Good morning. Can I help you?
• Yes, I’d like a room for the night.
• A single or a double?
• I’d like a single room with a bath.
• etc.

Using the interaction model outlined in Stage 5 above, practise the dialogue cumulatively at each stage when there is an even number of lines (i.e. four, six, eight, etc). It may help students to remember the content and sequence of the exchanges if you provide some kind of word or picture prompt on the board, in descending order. A sketch of a single and a double bed, for example, will remind them that the receptionist’s next line is “A single or a double?”. A sketch of a window through which the horizon and a ship is visible will help both to elicit and remember the guest’s line “I’d like a room with a view of the sea.”

• When the dialogue has been constructed and practised, ask one or two pairs of students to “perform” it in front of the class. Knowing that this is a standard part of the dialogue building sequence may encourage students to take the pairs practice stage more seriously.
• Now, elicit the dialogue back from the students and write it on to the board, so that learners have a copy to take away.